Join Our Big Family
At UMMI Surgical, our people are the sources of our strength. They constantly and continually add real value to our business through new ideas. They also provide corporate intelligence and determine our reputation in the market.
If you are interested in joining our professional teams, please read below for open position and drop us your CV at info@ummisurgical.com.my. We are always looking for new talent for our Internship Programme, too.
Available Position
Internship Programme
We offer attractive internship programme in an exciting working environment for industrial training. Email us at info@ummisurgical.com.my for details.
Service Engineer
Technical Department
Qualification:
- Diploma/Degree in Engineering (preferably in Electronics / Electrical / Biomedical / Mechanical) or equivalent practical experience with 1 – 2 years in medical industries field service experience.
- Possess strong theoretical, practical skills (troubleshooting and problem solving) and a common-sense approach.
- Good interpersonal communication skills in order to represent the company to the customers.
- Ability to work under pressure and willingness to work unsociable hours when required.
- Proficient in written and spoken Bahasa Malaysia & English.
- Possess own transport and willing to travel outstation.
Responsibilities:
- Responding to customer calls.
- Assist sales personnel for testing and commissioning, on-site and off-site service repair and remote support for medical devices that meets manufacturer’s specifications and customer expectations.
- Responsible for regular maintenance schedules and perform maintenance work to ensure products in optimum operating performance that meet or exceed quality, reliability and safety that meets manufacturer and industry standards.
- Consults with customer to resolve unusual problems in system operation during service repair and maintenance.
- Provide technical advice and assistance to sales team during sales process to meet clients’ requirements.
- Maintaining and studies product technical manuals.
Product Specialist
Sales and Marketing
Qualification:
- Diploma in Business Administration or equivalent.
- Computer literacy.
- Proficient in written and spoken Bahasa Malaysia & English.
Responsibilities:
Sales-
- Achieving annual sales targets.
- Execute marketing plan.
- Prepare and conduct presentations to doctors and hospital medical teams.
Customer-
- Develop and maintain relationship with customers by visiting accounts, attending social and promotional events, and staying up to date on accounts, market, and territory conditions.
- Record customer complaints and discuss on solutions with Sales Manager.
- Regularly communicate with customers to address service needs.
Product Knowledge-
- Acquire product knowledge and related application through training and guidance from Sales Manager.
- Keeping up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals.
- Organize and conduct product demonstration and presentations.
General Tasks-
- Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector.
- Prepare and submit quotations for respective territories.
- Participate and booth manning in medical exhibition and conferences.
- Regularly attending company meetings, technical data presentations and briefings.
